During the discovery phase, we gain a complete understanding of who you are, what you do, and what you are looking to achieve, in order to ensure that we are the perfect fit to partner with your business.

Alongside this, we look at the landscape and industry that you operate in, and gain a deep understanding of the challenges you may be facing, as well as insight into what your competitors are doing.

The discovery phase is vital to ensuring that the recommendations that we make are fit for purpose and aligned to your short and long term objectives.

Within our consultation session, we delve deeper into the elements we have touched upon within the discovery phase to gain a thorough understanding of what you are wanting to achieve in working with us.

Here, we can establish what is working, what isn’t working so well, and what support you need to elevate your marketing efforts.

We will discuss timescales, KPIs and business objectives, the tools you wish to use, and the desired outcomes.

Following our consultation, we will define a detailed scope to define how we can best meet your goals. Each of our projects is approached on a bespoke basis to ensure we can meet your specific and unique needs and within the scope, we will define the strategies we believe will drive the results you desire.

Once the scope has been agreed, we will present a full proposal on the tools, tactics and strategies we recommend, how we will implement them, the activity we will undertake, and the results you should expect to see. We will include a breakdown of the timescales for delivery, the investment required, alongside clear KPIs and outcomes, as well as a detailed description of the reporting we will provide.

To ensure transparency is central to our relationship, a contract will be implemented to keep everyone aligned in their expectations of goals, timescales, and budgets.

Once the contracting is complete, we can get to work! With the timescales, costings and activity clearly defined within your proposal, you know exactly what to expect and when to expect it.

We will keep you fully up to date throughout the process, providing regular updates, walking you through all activity and the results, as well as ensuring you have sign off every step of the way.